Cultural diversity in the workplace

issues and strategies

Author: George Henderson
ISBN: 9780275950958

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity. Drawing on numerous examples of successful diversity initiatives, the book gives the reader a balanced view of distinct diversity interventions. Cross-cultural training programs are critiqued, along with specific methods for assuring quality in-service training activities. Self-administered quizzes, surveys, and critical incidents are included to allow the reader to gain self-insight and self-improvement

Publisher: Quorum Books
Publish Date: 1994

Subjects: Diversity in the workplace, Minorities, Multiculturalism, Personnel management, Business & Economics / Human Resources & Personnel Management, Business & Economics / Workplace Culture, Social Science / General, Social Science / Minority Studies

This book is available in the following Community Centers: Cross-Cultural Center (Location: Race Relations (RARE))